[Root] Access: IT Pro Advice Column

[Root] Access is an advice column for IT professionals.

Featured on [Root] Access

a gif showing a cloud outage and a puzzled IT professional

Our Cloud Storage Provider Went Down. Now I’m Rethinking Our Strategy.Our Cloud Storage Provider Went Down. Now I’m Rethinking Our Strategy.

An IT admin is looking for practical strategies to reduce downtime risks, exploring multi-cloud and hybrid approaches for greater resilience.

Nov 11, 2024

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3 Min Read

an IT pro is thinking inside a data center as several clouds part to reveal the powershell logo

I’m Struggling to Update My Hybrid IT Environment—Can Powershell Help?I’m Struggling to Update My Hybrid IT Environment—Can Powershell Help?

Nov 1, 2024

4 Min Read

a comic book showing an IT pro dressed as a super hero being denied reimbursement at work

‘Going Above and Beyond’ Cost Me $2,000 at Work ‘Going Above and Beyond’ Cost Me $2,000 at Work

byDanielle Meinert

Oct 30, 2024

4 Min Read

burnout gif featuring a mannequin surrounded by office technology on fire

Am I Burned Out? How To Identify and Address Burnout in IT Am I Burned Out? How To Identify and Address Burnout in IT

byDanielle Meinert

Oct 24, 2024

4 Min Read

a person looking overwhelmed by incoming urgent emails against a background of unopened emails

Can I Use Microsoft Outlook as a Makeshift Helpdesk Ticketing System?Can I Use Microsoft Outlook as a Makeshift Helpdesk Ticketing System?

Oct 18, 2024

4 Min Read

a cartoon shows a person in an office place getting a pie thrown in their face, two laughing emojis, and a bad company review

An Office Prank Led to a Negative Employee Review. How Do We Fix It?An Office Prank Led to a Negative Employee Review. How Do We Fix It?

byDanielle Meinert

Oct 16, 2024

4 Min Read

More from [Root] Access

an it professional faced with a decision to work from home or work at the office

I’m Torn. Should I Leave My Six-Figure Job So I Can Work Remotely?

I’m Torn. Should I Leave My Six-Figure Job So I Can Work Remotely?

byDanielle Meinert

a phone call between two business people reveals that one of them is a deepfake scammer

Vulnerabilities & Threats

We’re Worried About Deepfake Voice Scams. How Do We Protect Employees?

We’re Worried About Deepfake Voice Scams. How Do We Protect Employees?

a casually dressed it professionals is awkwardly projected on a video call screen in front of a large professional audience

My Manager Promised a Chill Meeting. I Got Ambushed Instead.

My Manager Promised a Chill Meeting. I Got Ambushed Instead.

byDanielle Meinert

art showing a contemplative person questioning his career and the words "my adhd diagnosis made me question everything"

Did ADHD Traits Shape My Career as a Sysadmin?

Did ADHD Traits Shape My Career as a Sysadmin?

byDanielle Meinert

a stressed employee at their laptop and collaboration icons gone amok

Unified Communications

Microsoft Teams Is Acting Up. What Can We Do?

Microsoft Teams Is Acting Up. What Can We Do?