JSI Tip 9495. A 'Power User' receives 'mnmsrvc.exe caused an exception c0000005' when they attempt to setup RDS (Remote Desktop Sharing) in NetMeeting on Windows 2000?

The subject behavior occurs because administrator permissions is required to set up RDS.

To resolve this problem, an administrator must delete the private key that was created during the failed set up and then set up RDS.

1. Log on as a member of the local Administrators group.

2. Run the following DPKRDS.BAT file, which uses REG.EXE, installed from the Support Tools on the Windows 2000 CD_ROM:

@echo offsetlocalset key=HKLMSOFTWAREMicrosoftSystemCertificates_NMSTRCertificatesset OK=Nfor /f "Tokens=*" %%a in ('reg query %key%^|FIND /i "Certificates"') do ( set OK=Y)if "%OK%" EQU "Y" endlocal&goto :EOFset file="%ALLUSERSPROFILE%Application DataMicrosoftCryptoRSAMachineKeys511a0f3f9e960fa97de3d0b74adfc574_*.*"call :quiet>nul 2>&1endlocalgoto :EOF:quietset OK=Nfor /f "Tokens=*" %%a in ('dir /b /s /a %file%') do ( set OK=Y )if "%OK%" EQU "Y" del /q /AS %file%

3. Start NetMeeting.

4. Press Tools / Options / OK.

5. Set up RDS.

If you wish to grant Power Users the right to complete the RDS Wizard, even though they still won't be able to start RDS:

1. Open a CMD.EXE window.

2. Type the following cammand and press Enter:

subinacl /keyreg "HKEY_LOCAL_MACHINESOFTWAREMicrosoftSystemCertificates" /grant="Power Users"=F