JSI Tip 8909. You receive a STOP 0x000000B8 on a Windows Server 2003 that has Dell OpenManage Server Administrator installed?

When you start Windows Server 2003, or Small Business Server 2003, your computer BSODs (Blue Screen Of Death) with:

STOP: 0x000000B8 (parameter1,parameter2,parameter3,parameter4)
ATTEMPTED_SWITCH_FROM_DPC

This behavior will occur if the version of the Dell OpenManage Server Administrator filter driver, Asamgt.sys, is not compatible with Windows Server 2003.

To resolve this problem:

1. Start your server and press F8 to display the Advanced Options menu.

2. Use the ARROW keys to select Safe Mode and press Enter.

3. Log onto the faulting installation of Windows Server 2003.

4. Run FixDOMSA.bat, which I scripted to prevent the Asamgt.sys filter driver from being used. FixDOMSA.bat contains:

@echo offsetlocalset key1=HKLMSystemCurrentControlSetControlClass\{4D36E967-E325-11CE-BFC1-08002BE10318}set key2=HKLMSystemCurrentControlSetServicesAfamgtset mstring=NONEfor /f "Tokens=1,2*" %%a in ('reg query %key1% /V UpperFilters ^|FIND /I "UpperFilters"^|FIND /I "REG_MULTI_SZ"') do ( set mstring=%%c##)if "%mstring%" EQU "NONE" goto errorset mstring=%mstring:Asamgt=%set mstring=%mstring:=%set mstring=%mstring:##=%set mstring=%mstring:##=%@echo reg add %key1% /V UpperFilters /T REG_MULT_SZ /D "%mstring%" /Freg add %key1% /V UpperFilters /T REG_MULT_SZ /D "%mstring%" /F@echo.@echo reg add "%key2" /V Start /T REG_DWORD /D 4 /F reg add "%key2" /V Start /T REG_DWORD /D 4 /Fendlocal

Contact Dell Computer Corp to get a copy of the OMClean utility to remove all instances of the Dell OpenManage Server Administrator Web tool, and to install the current version:

Dell Computer Corp   World Wide Web: http://www.dell.com/   Support Telephone Number: (800) 234-1490   Home & Small Business: (800) 624-9896   Resellers, Fortune 500, Medical Institutions: (800) 822-8965   Govt. Agencies or Educational Institutions: (800) 234-1490