Alaska Airlines goes all in with Microsoft for inflight entertainment

In a Windows For Your Business blog post today Microsoft and Alaska Airlines have shared the details of a partnership that brings inflight entertainment to the airline using Windows 8.1 on Toshiba Encore 2 tablets.

Richard Hay, Senior Content Producer

March 26, 2015

2 Min Read
Alaska Airlines goes all in with Microsoft for inflight entertainment

In a Windows For Your Business blog post today Microsoft and Alaska Airlines have shared the details of a partnership that brings inflight entertainment to the airline using Windows 8.1 on Toshiba Encore 2 tablets.

This is part of a bigger change for the airline as it decided to change what it is like for their passengers to fly on Alaska Airlines:

As part of its newly branded flight experience, called Alaska Beyond, Alaska Airlines is modernizing its fleet of airplanes and reinventing what it means to fly – by introducing new Northwest infused food and beverage options, power outlets at every seat on 70% of its 737 passenger aircrafts by mid-April, direct-to-your-device entertainment, and a new Windows inflight entertainment solution.

The 8 inch Toshiba Encore 2 devices being used in this program are running the Windows Embedded 8.1 Industry operating system for its security features. It is because of those security capabilities that passengers are able to have access to movies that are still playing in theaters on the ground.

As you might imagine they had to prove those digital movies were not at risk of being copied or stolen in order to gain that ability. Obviously they did that very successfully through the OS itself and, as you will see in the video below, the tablet comes in what appears to be a very solid case to provide physical security of the data.  .

Guests will be able to enjoy the tablet and corresponding app experience once the aircraft has reached cruising altitude. The tablets offer a multitude of services for customers to take advantage of, ranging from movies, TV shows, music, e-publications, and games. The device supports usage for the duration of the flight, at which point, the device is recharged for the next departure.

In the background of this service is Microsoft’s Azure Data Factory which collates usage data for analytics in order to help Alaska Airlines and its partners decide on the best entertainment options for their passengers.

Although they started with 7,000 Toshiba Encore 2 devices they have already ordered a second batch to keep up with the demand and growth of the airline and the service.

That is a lot of tablets to charge, update, configure and manage.

But, wait...there's probably more so be sure to follow me on Twitter and Google+.

About the Author

Richard Hay

Senior Content Producer, IT Pro Today (Informa Tech)

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well with what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – AnotherWin95.com – came online in 1995. Back then I used GeoCities Web Hosting for it and WindowsObserver.com is the result of the work I have done on that site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed as a Microsoft MVP each subsequent year since that initial award. I am also a member of the inaugural group of Windows Insider MVPs which began in 2016.

I previously hosted the Observed Tech PODCAST for 10 years and 317 episodes and now host a new podcast called Faith, Tech, and Space. 

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology which is now Informa Tech. In that role, I contribute to ITPro Today and cover operating systems, enterprise technology, and productivity.

https://twitter.com/winobs

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