How-to install Windows 10 Build 10565 on small form factor devices

The fix for this known issue in Windows 10 Build 10565 is crazy simple.

Richard Hay, Senior Content Producer

October 13, 2015

2 Min Read
How-to install Windows 10 Build 10565 on small form factor devices

When Microsoft released Windows 10 Build 10565 to Insiders this week it had its share of fixes and known issues.

One of those warnings included in the release of the build referred to small form factor devices like the HP Stream 7 and Dell Venue 8 Pro:

"Small form-factor devices, like the Dell Venue 8 Pro, that boot with rotation or virtual mode screen size set larger than the physical screen size will experience a bluescreen on upgrade and will roll back to the previous build."

I can verify that it most certainly did bluescreen for me this morning as I attempted to update my HP Stream 7 in landscape mode. Luckily, Windows 10 very gracefully returned the HP Stream 7 to build 10547 without any issue after it attempted to get past the BSOD twice.

So after removing the downloaded update - just as a precaution - I once again began the upgrade but this time I left the device in portrait mode.

Guess what? It worked!

This may be the simplest work around to an install issue I have ever discovered. Many thanks to whomever it was that sent me that tip on Twitter which I can not locate right now for some reason. Give me a shout if it was you and I will give you an appropriate hat tip for that!

Update: It was Mark Allan who sent the tweet I picked up on for this solution - thanks Dark.

Did this work around get the upgrade done for you? I have had several people tell me on Twitter that this also worked for them - would love to hear from others on similar small form factor devices to verify this work around.

But, wait...there's probably more so be sure to follow me on Twitter and Google+.

About the Author

Richard Hay

Senior Content Producer, IT Pro Today (Informa Tech)

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well with what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – AnotherWin95.com – came online in 1995. Back then I used GeoCities Web Hosting for it and WindowsObserver.com is the result of the work I have done on that site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed as a Microsoft MVP each subsequent year since that initial award. I am also a member of the inaugural group of Windows Insider MVPs which began in 2016.

I previously hosted the Observed Tech PODCAST for 10 years and 317 episodes and now host a new podcast called Faith, Tech, and Space. 

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology which is now Informa Tech. In that role, I contribute to ITPro Today and cover operating systems, enterprise technology, and productivity.

https://twitter.com/winobs

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