Bad news for Nokia Lumia 1020 users on Windows 10 Mobile

This issue might for Lumia 1020 users to revert back to Windows Phone 8.1 until later this fall.

Richard Hay, Senior Content Producer

September 14, 2015

2 Min Read
Bad news for Nokia Lumia 1020 users on Windows 10 Mobile

Nokia Lumia 1020 users who want maximum performance from the 41MP camera on their devices will need to make a decision between running the Windows 10 Mobile preview or reverting back to Windows Phone 8.1 like Tony Redmond did last week.

In today's announcement of the release of Windows 10 Mobile build 10536.1004 to Windows Insiders Gabe Aul acknowledged the quality issues 1020 users have been reporting while on the test builds of the pre-release operating system.

Unfortunately, the quality issues will remain for the foreseeable future until the Lumia Camera app is upated. The app is compatible with Windows 10 according to Aul but it will not be available for download until this fall.

"To get all your Lumia 1020 camera features back, you need the Lumia Camera app installed on your phone. The easy solution is to wait until the app is available in the Store. If you don’t want to wait, you need to use the Windows Phone Recovery Tool to return to Windows Phone 8.1 in order to get the app back."

I am not so sure that Nokia Lumia 1020 users will view the easy solution as an acceptable recourse to not being able to use their hardware and test Windows 10 Mobile.

Aul did also confirm that this issue only effects 1020 users so if you have any other Lumia device just use the default Windows Camera app.

Are you using a Nokia Lumia 1020 with Windows 10 Mobile installed? Does this issue mean you will revert back to Windows Phone 8.1 to gain use of the hardware capabilities of your device?

Let us know in the comments below.

But, wait...there's probably more so be sure to follow me on Twitter and Google+.

About the Author

Richard Hay

Senior Content Producer, IT Pro Today (Informa Tech)

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well with what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – AnotherWin95.com – came online in 1995. Back then I used GeoCities Web Hosting for it and WindowsObserver.com is the result of the work I have done on that site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed as a Microsoft MVP each subsequent year since that initial award. I am also a member of the inaugural group of Windows Insider MVPs which began in 2016.

I previously hosted the Observed Tech PODCAST for 10 years and 317 episodes and now host a new podcast called Faith, Tech, and Space. 

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology which is now Informa Tech. In that role, I contribute to ITPro Today and cover operating systems, enterprise technology, and productivity.

https://twitter.com/winobs

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