As Promised, Here's the Update Rollups for Service Manager 2012 R2 and SP1
Late Tuesday night, the Rollups rolled out and are now available for download.
April 23, 2014
Late last week, Microsoft suggested that Update Rollups for Service Manager 2012 would release on Tuesday. The surprising part here is that Microsoft rarely puts a hard date on anything, because things tend to change at the last minute or last second. But, late Tuesday night, the Rollups rolled out and are now available for download.
If you're running Service Manager 2012 R2, you'll want this one…
Download: Update Rollup 2 for System Center 2012 R2 Service Manager
For those that haven't yet made the jump to R2, Update Rollup 6 (UR6) for System center 2012 SP1 also became available.
Download: Update Rollup 6 for System Center 2012 SP1 Service Manager (KB2904726)
An Update Rollup is a single installation that contains all the fixes and updates provided since either the last major product update or since the last Update Rollup was released.
Fixes in UR2 for Service Manager 2012 R2
For users who have both smpt and sip endpoints, Service Manager picks up the Lync “sip” endpoint even when emailing users from the console
After selecting "Service Requests with Service Level Warning", an error occurs about one hour later
After selecting the "Assigned to me" view, a FullAdapter Exception occurs about one hour later
Service Manager console maximized mode fixes
The console when maximized is slow / laggy and constantly has upwards of 30% CPU utilization when running in maximized mode
Context menus in the SM console don’t render where expected and instead show up at the top-right hand corner of the main window
Scroll bars for the work items preview pane do not render when running in full screen mode, and even if they do, they are inactive and cannot be used (the slider refuses to move)
Forms/Wizards don’t always render properly and only have the left navigation pane rendered with the right area blank
When editing / creating Request Offerings User Prompts are not rendered properly
Concurrent PowerShell workflows fail to run, although they show as successful in the Console
An exception is raised in the console when the user attempts to open an already opened attachment from a work item form
The attachment and associated details of the Release Record cannot be retrieved after it is marked as ‘Closed’
Request Offerings form takes a long time to render when creating Service Requests from Request Offerings
Console crashes when attempting to create a Service Request from a template on which the analyst is set using the "Assign to Analyst" task
When creating a Service Request using a request offering that maps user input to a property on an activity, the Service Manager console encounters an error and closes
SM console shows a generic SQL exception instead of the detailed Data Collision exception when running in a non-English environment
The Configuration Manager Connector does not handle updates to DeviceHasSoftwareItemInstalled correctly causing a divergence in the data synchronized between the SM and CM databases
When grooming a call to the p_DataPurging sproc results in an 8623 error with message: The query processor ran out of internal resources and could not produce a query plan
Adding multiple RegEx's to a group definition causes a SQL exception when adding / executing the group
MPImporter does not import MPs from OM if SM has any MPs from a previous version already present when importing Chargeback MPs
Fixes in UR6 for Service Manager 2012 SP1
If the amount of “Manual Activities” displayed in Service Manager Portal exceeds a certain limit, page load times out and does not render properly resulting in a blank page
Improper cleanup of custom related type causes grooming on the EntityChangeLog table to stall causing the table to grow substantially
Service Requests complete unexpectedly due to race condition between workflows
Console crashes when double clicking parent incident link on an extended incident class
PowerShell tasks created via the authoring tool don't run due to incorrect reference to certain assemblies.
Exchange MP gets stuck in pending association post MP Sync Job
Enable Run As Accounts for use with Exchange Connector 3.0 RTM
SQL broker conversations can lead to very large OperationsManager DB size and TempDB size
Service Requests put on hold are incorrectly evaluated as completed
File attachments are not getting properly saved in the database
RunbookMonitorWorkflow cannot handle failed status of runbooks
After SP1 upgrade, new "Service Dependents" entries created for "Business Services" cannot be seen in the console any more
Subsequent activities within a Service Request start to run even though the current activity has not finished yet
Review Activity add reviewer workflow fails to run
Simple lists in self-service portal do not function correctly in SSP after upgrading to SP1
Powershell tasks created via the authoring tool don't run
For users who have both smpt and sip endpoints, Service Manager picks up the Lync “sip” endpoint even when emailing users from the console
After selecting "Service Requests with Service Level Warning", an error occurs about one hour later
After selecting the "Assigned to me" view, a FullAdapter Exception occurs about one hour later
Service Manager console maximized mode fixes
The console when maximized is slow / laggy and constantly has upwards of 30% CPU utilization when running in maximized mode
Context menus in the SM console don’t render where expected and instead show up at the top-right hand corner of the main window
Scroll bars for the work items preview pane do not render when running in full screen mode, and even if they do, they are inactive and cannot be used (the slider refuses to move)
Forms/Wizards don’t always render properly and only have the left navigation pane rendered with the right area blank
When editing / creating Request Offerings User Prompts are not rendered properly
Concurrent PowerShell workflows fail to run, although they show as successful in the Console
An exception is raised in the console when the user attempts to open an already opened attachment from a work item form
The attachment and associated details of the Release Record cannot be retrieved after it is marked as ‘Closed’
Request Offerings form takes a long time to render when creating Service Requests from Request Offerings
Console crashes when attempting to create a Service Request from a template on which the analyst is set using the "Assign to Analyst" task
When creating a Service Request using a request offering that maps user input to a property on an activity, the Service Manager console encounters an error and closes
SM console shows a generic SQL exception instead of the detailed Data Collision exception when running in a non-English environment
The Configuration Manager Connector does not handle updates to DeviceHasSoftwareItemInstalled correctly causing a divergence in the data synchronized between the SM and CM databases
When grooming a call to the p_DataPurging sproc results in an 8623 error with message: The query processor ran out of internal resources and could not produce a query plan
Adding multiple RegEx's to a group definition causes a SQL exception when adding / executing the group
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