Hands-On with Microsoft's New Transcribe in Word Feature

AI and ML have enabled an entire service industry for the transcription of audio recordings. Microsoft now joins the market by taking the AI/ML experience in Azure Cognitive Services and applying it to Transcribe in Word, Microsoft Word's new transcription feature.

Richard Hay, Senior Content Producer

September 1, 2020

4 Min Read
Hands-On with Microsoft's New Transcribe in Word Feature
Microsoft's Transcribe in Word feature.Microsoft

The Microsoft and Office 365 subscription service just received an update that resolves the prospect of scouring through the myriad of companies that offer artificial intelligence and machine learning-based transcription services – and paying separate subscription fee – by introducing 300 minutes of transcription uploads each month at no extra cost under current Microsoft and Office 365 subscriptions. If the audio is being recorded live directly in Word for the web, there are no limits to how much can be recorded and transcribed. Currently, the new audio transcription feature – dubbed Transcribe in Word – is only available when using Word on the web, which is available only to Microsoft and Office 365 subscribers.

Transcribe in Word supports a variety of file formats which contain audio including .mp3 (compressed audio), .wav (uncompressed audio), .m4a (lossless compression), and .mp4 (audio/video) files. These individual files must be 200mb or less to upload through Word for the web for transcription. Microsoft states the service is supported in their new Edge web browser, based on Chromium, or in Google Chrome.

Here, we break down how to use the Microsoft Word transcription feature and we test its accuracy.

How to Use

The Microsoft Word transcription service itself is very intuitive and easy to use. After opening the online version of Word, on the right side of the main toolbar find Dictate and click on the down arrow to see the Transcribe option.

transcribe-menu-option.png

transcribe-menu-option

After clicking on Transcribe, there are two options available:

transcribe-start-options.png

transcribe-start-options

If an existing audio recording will be used, then select Upload audio. To record audio directly in Word for the web, select Start recording.

Note: Existing and live recorded audio files are uploaded to OneDrive for processing.

transcribe-in-progress-word-web.png

transcribe-in-progress-word-web

transcribe-live-recording.png

transcribe-live-recording

Once either of these processes are complete, the transcription will be laid out in the right-hand column of Word for the web. The results for pre-recorded audio and live audio are both the same.

transcription-complete-word-web.png

transcription-complete-word-web

Transcribe in Word then allows the end user to navigate the entire transcript, make edits to individual segments of the transcript, copy individual elements to an existing Word document or insert the entire transcript into the document.

add-all-to-document-word-web-transcription.png

add-all-to-document-word-web-transcription

add-transcription-segment-to-word-web.png

add-transcription-segment-to-word-web

Accuracy Test

For an accuracy test, using sections from past content published here at ITPro Today, we ran a script created with about eight minutes’ worth of random paragraphs. The total word count was 1,049. This was then recorded into an .mp3 file which was subsequently uploaded in this Microsoft Word transcription service.

The resulting transcription was cleaned up to remove time marks, speaker labels, and other insertions relating to the transcription. It was then formatted to match the original scripts paragraph layout for easy comparison.

Using Word’s comparison feature on these two documents, it indicated 178 differences, marked as revisions in the screenshot’s sidebar below.

Microsoft document changes comparison transcription and script word transcribe in word

document-changes-comparison-transcription-and-script-word

Many of the differences were minor. Quite a few were punctuation related, or simple misunderstandings of a word as it was spoken.

This is a word for word, punctuation for punctuation comparison so it has a high number of indicated differences between the two documents. For most transcription jobs, there will just be the transcript of spoken voices and not an original script for comparison.

That alone will make Transcribe in Word a time saver for anyone whose job requires them to take meeting notes or transcribe recorded phone calls or interviews.

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About the Author

Richard Hay

Senior Content Producer, IT Pro Today (Informa Tech)

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well with what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – AnotherWin95.com – came online in 1995. Back then I used GeoCities Web Hosting for it and WindowsObserver.com is the result of the work I have done on that site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed as a Microsoft MVP each subsequent year since that initial award. I am also a member of the inaugural group of Windows Insider MVPs which began in 2016.

I previously hosted the Observed Tech PODCAST for 10 years and 317 episodes and now host a new podcast called Faith, Tech, and Space. 

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology which is now Informa Tech. In that role, I contribute to ITPro Today and cover operating systems, enterprise technology, and productivity.

https://twitter.com/winobs

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