How to Know When It's Time to Bring in a Network Consultant

Today's network managers face technology and operational challenges that few expected when they signed on for the job. A single misguided decision or oversight can rapidly lead to financial and, ultimately, career disaster. That's why a growing number of leaders facing a complex technology or security issue are turning to external advisors for insight and support.

There are many reasons for seeking outside help. "For example, when a manager needs to fill a skill gap or has a team resource shortage," says Marc Herren, a director and network advisory lead with technology research and advisory firm ISG, in an email interview.

An Independent Voice

A network consultant can offer outside opinions, fresh ideas, and different perspectives, Herren says. "Teams can be change-adverse and set in their ways," he observes. "Even if the team is open to new ideas and solutions, they just don't have insight into what options are available." Hiring a network consultant, who isn't tied to existing solutions or processes and brings insights and experience from across the industry, can help organizations reach an objective decision. Herren notes that a network consultant can also help organizations validate their strategy and designs by providing an unbiased perspective and speaking to what's currently occurring across the industry.

Related:What Is Network Security? Basics and Types of Security for Networks

A network consultant provides the most value when an organization is dealing with a complex, mission-critical issue that their internal team doesn't have the specialized expertise to resolve, explains David Tang, a former consultant and now CEO of best practices advisory firm Flevy. "An outside expert is able to quickly assess the situation, identify the root cause, and implement a solution," he says via email. Tang notes that consultants can be particularly helpful when an organization embarks on a major network upgrade or migration project that requires specific skills their team lacks. "My role was to fill in those gaps and ensure a smooth transition."

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