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Q. When I try to use Microsoft Windows Messenger 5.0, I get an error about component registration and Windows Messenger attempts to install. How can I solve this problem?
John Savill
December 12, 2004
1 Min Read
A. Microsoft has received many reports of problems that occur during installations of Windows Messenger 5.0 and later. To solve the problem you describe, perform these steps:
Open the winsxs folder (Start, Run, winsxs).
Delete the folder named x86_Microsoft.Windows.Networking.RtcDll_6595b64144ccf1df_5.2.2.1_ or a file similar to this name.
Restart the installation; the problem should be solved.
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