Outlook Tips--Address Format in Outlook 2002

Outlook 2002 changes the location of many key configuration options. Here's an overview.

Sue Mosher

July 9, 2001

1 Min Read
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In Outlook 2002, where is the option for setting the address book to display contact addresses in LastName, FirstName order?

Outlook 2002 makes some major changes in the location of many key configuration options, although the Tools, Options dialog box is largely unchanged. In Outlook 2000, users set the address book display order by choosing Tools, Services, then bringing up the properties for the Outlook Address Book service. In Outlook 2002, you need to follow these steps:

  1. Choose Tools, E-mail Accounts.

  2. In the new E-mail Accounts dialog box, which Figure 1 shows, select View or change existing directories or address books, then click Next.

  3. In the Directories and Address Books section, which Figure 2, page 6, shows, select Outlook Address Book, then click Change.

  4. In the familiar Microsoft Outlook Address Book properties dialog box, which Figure 3, page 6, shows and which hasn't changed in Outlook 2002, you can use the Show names by option to display names in LastName, FirstName order.

Table 1 lists other location changes for Outlook settings. Notice that although Outlook 2000 lets you add any type of Messaging API (MAPI) service in the same Tools, Services, Add dialog box, Outlook 2002 forces you to add MAPI transport, address, and information services in three different locations.21461

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