JSI Tip 9654. You receive a 'Help and Support Error - Service not started' in Windows XP?
Jerold Schulman
August 18, 2005
1 Min Read
When you attempt to use Help and Support in Windows XP, you receive a Service not started error.
To resolve this error:
1. Open a CMD.EXE window.
2. Type the following commands and press Enter:
REG ADD HKLMSYSTEMCurrentControlSetServiceshelpsvc /V Start /T REG_DWORD /F /D 2
net start helpsvc
3. If the Help and Support service fails to start, shutdown and restart your Windows XP computer.
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