JSI Tip 8769. You receive a 'STOP 0000007E' BSOD after you upgrade to Windows XP SP2 by using Sysprep?

Jerold Schulman

December 7, 2004

1 Min Read
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When you restart you computer after a Windows XP SP2 upgrade, using Sysprep, you receive:

STOP 0000007E (c0000005 ........ ........ ........)

This BSOD (Blue Screen Of Death) will occur if the original SP1 Sysprep image was created on an Intel-based computer and you apply the SP2 Sysprep to an AMD-based computer, because an orphaned registry entry may attempt to load the Intel processor driver (Intelppm.sys).

To work around this problem:

1. Start your computer in Safe Mode.

2. Open a CMD.EXE window.

3. Type the following command and press Enter:

REG ADD HKLMSYSTEMControlSet001ServicesIntelppm" /V Start /T REG_DWORD /D 4 /F

4. Restart your computer.



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