JSI Tip 4382. Windows XP setup generates error 768?

Jerold Schulman

November 6, 2001

1 Min Read
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During an upgrade to Windows XP, you receive:

An Unexpected Error (768) Occurred at Line 5118@ind:XpClientBootSetupSetup.c.

If you continue, you may receive:

Stop 0x0000006b(oxc000003a,0x00000002,0x00000000,0x000000000).

This can be caused by having incompatible software installed on your previous operating system.

To workaround this issue:

1. Restart your computer.

2. Choose the Cancel Windows XP Setup option.

3. In you previous operating system, visit the web sites of your software vendors and look for Windows XP compatibility and updates. If you find a product with known compatibility problems, and there is no update available, use Control Panel / Add/Remove Programs to uninstall it.

NOTE: GoBack version 3 will cause this problem.


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