JSI Tip 4360. How do I troubleshoot Windows XP setup problems when I upgrade from Windows 98 or Windows Me?
Jerold Schulman
November 4, 2001
1 Min Read
Microsoft Knowledge Base Article 310064 contains the following summary:
Use the procedures that are described in this article to troubleshoot problems when you upgrade to Microsoft Windows XP from any one of the following versions of Microsoft Windows:
• | Microsoft Windows 98 |
• | Microsoft Windows 98 Second Edition |
• | Microsoft Windows Millennium Edition (Me) |
Troubleshooting methods are provided for general issues and for any one of the following specific issues:
• | You receive a file copy error while the Setup program is running. |
• | The Setup program stops responding. |
• | Your computer stops responding, and a black screen appears. |
• | You receive a stop message when you run the Setup program. |
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