JSI Tip 4360. How do I troubleshoot Windows XP setup problems when I upgrade from Windows 98 or Windows Me?

Jerold Schulman

November 4, 2001

1 Min Read
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Microsoft Knowledge Base Article 310064 contains the following summary:

Use the procedures that are described in this article to troubleshoot problems when you upgrade to Microsoft Windows XP from any one of the following versions of Microsoft Windows:

Microsoft Windows 98

Microsoft Windows 98 Second Edition

Microsoft Windows Millennium Edition (Me)

Troubleshooting methods are provided for general issues and for any one of the following specific issues:

You receive a file copy error while the Setup program is running.

The Setup program stops responding.

Your computer stops responding, and a black screen appears.

You receive a stop message when you run the Setup program.



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