How can I use Windows XP's standard Help and Support to get information about my computer?

John Savill

June 24, 2002

1 Min Read
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A. XP's Help and Support module, which you can access at the root of the Start menu, provides basic information about your machine, including

  • machine model and BIOS version

  • OS build and service pack

  • memory

  • processor

  • disk

  • system name and domain

  • proxy and network

To access this information, perform the following steps:

  1. Start the Help and Support module (go to Start and click Help and Support, or type

    helpctr.exe

    from the Run dialog box or command prompt).

  2. Under the "Pick a task" section, click the "Use Tools to view your computer information and diagnose problems" link.

  3. From the left-hand pane under the Tools section, select "My Computer Information."

  4. From the right-hand pane, select "View general information about this computer."

  5. XP will display a progress bar that shows the system information the OS is collecting and will then display the system information.

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