On Technology Buys, Agency Stakeholders Must Work Together Throughout the Process

Teamwork is essential when cities and counties plan to buy new systems and equipment, says Gary Mitchell, director of SLED (state, local and education) business development at Iron Mountain Government Solutions, a company that provides secure management of data and assets; it works to protect, connect and activate high-value customer data.

"The single most important factor for any organization to consider when buying technology is collaboration, both internally and with potential solution providers. With public sector organizations increasingly adopting remote- and hybrid workforce policies, it is critical to ensure that all of the potential internal stakeholders have a seat at the table. Once the internal team has a clear vision and a unified desired end result, it is then time to engage with the market," Mitchell explains.

He urges governments to keep the communications lines open with vendors. "Public sector organizations need to continue developing trusted advisor relationships with solution providers where the dialog is open, frequent and free-flowing in both directions. Share your requirements at length and ask for proof of concept or an in-depth demo." The following link has some Iron Mountain case studies in all sectors of the economy.

Related:Pros and Cons of Government IT Jobs

Mitchell points to the following signs that show governments are making the right move when they acquire new technology.

Read the rest of this article on American City & County.