JSI Tip 4900. Spoolsv.exe has generated errors and will be closed by Windows?
February 27, 2002
When you open the Printers window on your Windows 2000 Professional Start menu, or when you try to print, you receive the subject error message or one of the following:
Printer operation cannot continue due to lack of resources.
Subsystem unavailable.
These errors are indicative of a damaged printer driver.
To fix the problem:
1. Right-click each printer in the Printers window and press Delete. Press Yes when prompted.
2. Right-click Printers and press Open.
3. In the File menu, press Server Properties.
4. Select the Drivers tab and Remove all the drivers, pressing Yeswhen prompted.
5. For safe-keeping, use Regedit to export:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrint
HKEY_LOCAL_MACHINESYSTEMControlSet001ControlPrint
6. Delete any sub-keys, if they exists, from:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows NT x86DriversVersion-2
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows NT x86DriversVersion-3
HKEY_LOCAL_MACHINESYSTEMControlSet001ControlPrintEnvironmentsWindows NT x86DriversVersion-2
HKEY_LOCAL_MACHINESYSTEMControlSet001ControlPrintEnvironmentsWindows NT x86DriversVersion-3
6. Delete any non-default sub-keys from:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintMonitors
HKEY_LOCAL_MACHINESYSTEMControlSet001ControlPrintMonitors
The default monitors are:
AppleTalk Printing Devices
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT Fax Monitor
7. Delete any sub-keys from:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintPrinters
HKEY_LOCAL_MACHINESYSTEMControlSet001ControlPrintPrinters
8. Exit the Registry Editor and shutdown / Restart your computer.
9. Install any necessary printers.
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