JSI Tip 3640. Your computer hangs on the black screen?

Jerold Schulman

April 30, 2001

1 Min Read
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If your Windows NT 4.0 or Windows 2000 computer hangs on the empty black screen, immediately after the POST, you could have one or more of the following problems:

1. The MBR (Master Boot Record) is corrupt or infected with a virus.

2. The partition table is damaged.

3. The boot sector is damaged or infected.

4. The NTLDR file is missing or damaged.

If you can start the computer without errors, using a boot floppy, the damage is confined to the MBR, boot sector, or NTLDR. I would backup, and use Disk Administrator to verify the partitions on the boot drive are properly sized. If you have invalid partitions, plan onreformatting the drive and restoring from a previous backup.

Verify that there is no boot virus. You can use an MS-DOS based detector, even if the partition is NTFS.

Run FDISK /MBR from MS-DOS 5.0 or later, or use the Recovery Console FIXMBR and FIXBOOT.

Run a Manual Repair and check the Inspect boot sector and Inspect startup environment.

If the system still won't start, remove the attributes from NTLDR (attrib -r -s -h c:tldr) and copy i386NTLDR to C:.

NOTE: See Windows NT Does Not Boot with Highly Fragmented MFT.

NOTE: If you run a repair, you might want to reapply your latest Service Pack.




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