JSI Tip 3055. Explorer caused an invalid page fault in module .dll?

When you type a URL into the Internet Explorer Address box, or Start / Run, you receive one of the following:

Explorer caused an invalid page fault in module Kernel32.dll Explorer caused an invalid page fault in module Shdocvw.dll Iexplore caused an invalid page fault in module Shdocvw.dll

If you have a damaged entry in the History folder, Internet Explorer AutoComplete may fail to process it.

To confirm that this is an AutoComplete problem, turn off AutoComplete using tip 3053 - The Toggle inline AutoComplete section.

If you can now perform the origonal operation, the most likely cause is a damaged History folder.

If you are a member of the local Administrators group:

1. In Windows Explorer, navigate to the accounts history folder:

    Windows NT        %SystemRootProfilesHistory

    Windows 2000    Documents and SettingsLocal SettingsHistory.

2. Right-click the History folder and press Delete.

3. Respond Yes to the delete confirmation.

If you are NOT a member of the local Administrators group, or the precedingprocedure doesn't work:

01. Log on to the default Administrator account.

02. Open a CMD prompt.

03. Press CTRL+ALT+DELETE and press Task Manager.

04. Select Explorer.exe on the Processes tab and End Task to kill the shell.

05. On the Applications tab, Switch To CMD.exe.

06. In the CMD prompt, switch to (cd) the History folder.

07. Type attrib -r -a -s -h *.*

08. Type del *.*

09. Type Explorer to restart the shell.

10. Open Windows Explorer and navigate to the History folder. If you see a file named MSHistxxxxxx, where xxxxxx are numeric charaters, delete it.

11. Use Task Manager to repeat step 04.

12. On the Applications tab, Switch To CMD.exe.

13. In the CMD prompt, switch to (cd):

    Windows NT        %SystemRootProfiles

    Windows 2000    Documents and SettingsLocal Settings.

14. Type rd history.

15. Type Explorer to restart the shell.

16. Enable the AutoComplete feature using tip 3053.

NOTE: If the local Administrator history folder is corrupt, create a new account and make it a member of the Administrators group. Use it to delete the corrupt Administrator History folder.