JSI Tip 10408. When you install Office 2000, you receive 'Error 1324. The folder path Documents and Settings contains an invalid character'?

Jerold Schulman

April 17, 2006

1 Min Read
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When you attempt to install Office 2000, you receive:

Error 1324. The folder path 'Documents and Settings' contains an invalid character.

This behavior will occur if NtfsDisable8dot3NameCreation or Win31FileSystem are NOT set to 0.

To workaround this behavior:

1. Open a CMD.EXE window.

2. Using REG.EXE, built into Windows XP, Windows Server 2003, and later operating systems, or installed from the Windows 2000 Support Tools, type the following commands, pressing Enter after each line:

REG ADD HKLMSYSTEMCurrentControlSetControlFileSystem /V NtfsDisable8dot3NameCreation /T REG_DWORD /F /D 0
REG ADD HKLMSYSTEMCurrentControlSetControlFileSystem /V Win31FileSystem /T REG_DWORD /F /D 0

3. Shutdown and restart your computer.

4. Install Office 2000.



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