I have a message stuck in my Outlook Express Outbox that freezes my machine when I click or right-click it. What can I do?

John Savill

January 28, 2001

1 Min Read
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A. Outlook Express stores the contents of each folder (e.g, Inbox, Outbox) in a separate file. To work around this problem, you need to delete the file that is associated with the Outlook Express Outbox. Perform the following steps:

  1. Close Outlook Express.

  2. Start Windows Explorer (Start, Run, Explorer or Win+E).

  3. Go to your profile area (e.g., C:Documents and Settingssavillj).

  4. Within your profile, go to the folder Local SettingsApplication DataIdentities\{[very long number]}MicrosoftOutlook Express.

  5. Find file Outbox.dbx and delete it.

  6. Start Outlook Express (msimn.exe).

  7. The system will create a new Outbox.dbx, and the Outbox will be empty.

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