I get the error "The print processor is unknown" when installing a printer.
March 4, 1999
A. A. There are 2 causes for this.
The default print processor winprint.dll is missing from the directory %systemroot%system32SpoolPrtprocsW32x86
The Winprint key in the registry is missing or corrupt
If the winprint.dll is not found you should expand Winprint.dl_ from your Windows NT installation CD using the EXPAND command
expand -r :i386winprint.dl_ %systemroot%system32spoolprtprocsw32x86
If the file is there then you need to check the registry
Start the registry editor (regedit.exe)
Move to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows NT x86Print Processors
If the winprint key exists goto step 4. If it does not exist from the Edit menu, select New -Key, and enter a name of winprint
Under winprint check for a value called Driver. If this does not exist from the Edit menu, select New - String Value and enter a name of Driver.
Driver should have a value of winprint.dll. If it does not, double click on Driver and set to winprint.dll. Click OK
Close the registry editor
You should now restart the computer
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