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October 20, 2002
The subject behavior will occur if the Plug and Play service is NOT started.
To resolve this issue:
1. Start / Run / Servies.msc / OK.
2. Double-click Plug and Play.
3. If you receive a Configuration Manager message, press OK.
4. Configure the Startup Type as Automatic and press OK.
5. Exit Services.msc.
6. Shutdown and restart your computer.
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