Experiencing Windows Activation Errors 0x8007232b or 0x8007007B?

Trying to activate an install of Windows on a client or server machine? Microsoft recently published a knowledge base article to help you resolve this issue.

Richard Hay, Senior Content Producer

June 2, 2016

2 Min Read
Experiencing Windows Activation Errors 0x8007232b or 0x8007007B?

If you have been troubleshooting errors 0x8007232b and 0x8007007B recently then you will be very interested in a fresh knowledge base article, KB3166553, that Microsoft support published late last week.

According to Microsoft, you will see these two error codes when attempting to activate a new Windows installation on either a client or server machine.

There are three possible error messages you might see:

-----

Error Message 1

Activation Error: Code 0x8007232b
DNS Name does not exist

Error Message 2

Windows could not be activated.
Key management services (KMS) host could not be located in domain name system (DNS), please have your system administrator verify that a KMS is published correctly in DNS.

Error: 0x8007232b
Description: DNS name does not exist.

Error Message 3

Error: 0x8007007B
The file name, directory name, or volume label syntax is incorrect

-----

These errors are caused when you use volume-licensing to install these client/server operating systems and the activation wizard is unable to validate the install with a Key Management Service computer. It is also possible you will see one of these errors when you use a generic key that is for volume licensing situations.

Microsoft has a resolution in this knowledge base article that provides you steps using the following methods:

  • Method 1: Use a Multiple Activation Key instead of KMS activation, or change to your user-assigned product key

  • Method 2: Configure a KMS host server for the clients to activate against

  • Method 3: The client cannot locate a KMS host on the network for activation

  • Method 4: Manually assign a KMS server

  • Method 5: The client cannot resolve the DNS name of the KMS server or cannot connect to the KMS server

The support page has all of the detailed steps for each of the above options to resolve these activation errors.

But, wait...there's probably more so be sure to follow me on Twitter and Google+.

----------

Looking for an awesome, no-nonsense technical conference for IT Pros, Devs, and Devops? Check out IT/Dev Connections!

IT/Dev Connections

About the Author

Richard Hay

Senior Content Producer, IT Pro Today (Informa Tech)

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well with what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – AnotherWin95.com – came online in 1995. Back then I used GeoCities Web Hosting for it and WindowsObserver.com is the result of the work I have done on that site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed as a Microsoft MVP each subsequent year since that initial award. I am also a member of the inaugural group of Windows Insider MVPs which began in 2016.

I previously hosted the Observed Tech PODCAST for 10 years and 317 episodes and now host a new podcast called Faith, Tech, and Space. 

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology which is now Informa Tech. In that role, I contribute to ITPro Today and cover operating systems, enterprise technology, and productivity.

https://twitter.com/winobs

Sign up for the ITPro Today newsletter
Stay on top of the IT universe with commentary, news analysis, how-to's, and tips delivered to your inbox daily.

You May Also Like