End of an era as final Zune services shut down

Microsoft flips the final switch in the extended retirement of their line of MP3 players.

Richard Hay, Senior Content Producer

November 16, 2015

3 Min Read
End of an era as final Zune services shut down

This is a day many Zune enthusiasts have been dreading.

Yesterday Microsoft officially flipped the switch on their Zune services and ceased providing music streaming and download options for users of the Zune Music service.

The devices, which are now only available for purchase through auction sites like eBay or on Amazon, were engraved with the words Hello from Seattle on the back. They collected avid followers and users around the world but when the news broke in late 2011 that Microsoft would no longer manufacture the supposed iPod Killer even Microsoft wasn’t really ready to say goodbye to the device they had released in 2006.

It took another two years. November 2013, before Microsoft shut down the Zune Marketplace and stopped letting Zune users purchase and rent content for their devices.

Now, another two years later and a full four years after the company stopped building the devices, we have reached terminal velocity for the associated Zune Music service.

I still have my 30GB Zune, a brown one of course, in its dock on my main computer desk hooked up to a  desktop speaker system for listening to music while I work.

The shutdown of music streaming and downloading will not impact the Zune hardware itself thankfully so if you still have your Zune’s out there you can keep using them. You will need to either transfer your music manually or you can try to use the Zune Software (Version 4.8) which was last updated in August 2011.

To be honest I have not gone near the Zune software for some time now so I am not even sure it works on Windows 10.

So what happens to those of you with Zune subscriptions? Your existing subscription should convert to one for the Groove Music Pass without any action on your part. That was scheduled to be completed prior to 15 November 2015.

Here is how Microsoft is handling the conversion of your Zune Music Pass to the Groove Music Pass:

  • If you were a monthly subscriber to Zune Music Pass then you will be converted to the Groove Music Pass monthly option at a monthly renewal rate of $9.99.

  • Those who had the 3 month Zune Music Pass will be converted to a monthly pass at the monthly rate of $9.99. If you cancel your music pass before those three months are up, then you might get a partial refund.

  • If you were an annual Zune Music Pass subscriber, then you will get changed over to the annual Groove Music Pass at the yearly rate of $99.90 and you will get your entire year when the new Music Pass is started. Just like the 3 month Zune Music Pass option, if you cancel your annual Zune Music Pass then you may be eligible for a partial refund.

Microsoft will be emailing all Zune Music Pass subscribers about the possibility of partial refunds if they might be eligible.

While it is disappointing when a favorite service/device arrives at this point it can be a boon for those still holding onto their hardware.

For example, over on Amazon you can grab the Zune AV Home Pack for just $7.39 with free shipping for Prime subscribers.

This package used to sell for $99.99 in its heyday and allows you to connect your Zune to your stereo or desktop sound systems using RCA jack connections. In addition, the base can charge your Zune when it is docked.

Docks for other Zune devices are also readily available on Amazon at big discounts.

What are your thoughts on the complete retirement of the Zune? Still have one yourself?

More info on the retirement of Zune services is available in this FAQ from Microsoft Support.

But, wait...there's probably more so be sure to follow me on Twitter and Google+.

About the Author

Richard Hay

Senior Content Producer, IT Pro Today (Informa Tech)

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well with what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – AnotherWin95.com – came online in 1995. Back then I used GeoCities Web Hosting for it and WindowsObserver.com is the result of the work I have done on that site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed as a Microsoft MVP each subsequent year since that initial award. I am also a member of the inaugural group of Windows Insider MVPs which began in 2016.

I previously hosted the Observed Tech PODCAST for 10 years and 317 episodes and now host a new podcast called Faith, Tech, and Space. 

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology which is now Informa Tech. In that role, I contribute to ITPro Today and cover operating systems, enterprise technology, and productivity.

https://twitter.com/winobs

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