How to Fix USB Ports on a Microsoft Surface Docking Station

Learn how to troubleshoot non-working USB ports on a Microsoft Surface Docking Station.

John Savill

April 10, 2014

1 Min Read
Microsoft Surface Docking Station

Q: The USB ports on my Microsoft Surface Docking Station aren't working; the OS says the USB device isn't recognized. How can I solve this problem?

A: In this case, the simple solution of turning a device off and then turning it back on really is the best solution.

  1. Unplug the dock for 60 seconds.

  2. Plug the dock back in.

This trick should fix the problem.

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Microsoft

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