Why Enterprises Are Prioritizing Employee Experience — AgainWhy Enterprises Are Prioritizing Employee Experience — Again

It's a tough time for organizations trying to hire and retain tech talent. Big Tech is poaching smaller company IT workers, and a lot of organizations can't compete with the compensation packages. However, what they can do is prioritize employee experience, so candidates are more willing to say, "yes," and employees are more likely to stay. Employee experience is particularly important to younger generations. 

"While organizations have long placed varying degrees of importance on employee experience, it is now re-emerging as a differentiator for many," Nikita McClain, founder of management firm for HR and organizational development strategies Hayes Street Consulting, says in an email interview. "The pandemic fundamentally shifted workplace expectations with employees increasingly prioritizing flexibility, values alignment, and work-life balance. Additionally, skills gaps and talent shortages in critical sectors have given trained workers more leverage in demanding better experiences." 

Organizations focused on designing positive employee experiences can follow a 4-step process: commit through strategy, communicate through feedback loops, connect through analysis, and improve continuously. 

"Making employee experience a strategic initiative ensures it can receive ongoing leadership evaluation and support needed to design, adapt, and sustain initiatives that resonate highly with employees," says McClain. "Implementing accessible, real-time feedback channels can help proactively identify what matters most to employees. Organizations can promote ongoing feedback by demonstrating responsiveness and transparency in acting upon and communicating changes that result from received feedback." 

Related:ITPro Today 2024 IT Salary Survey Report

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