Data Center Outage Cited in Visa Downtime Across Canada update from January 2013

A data center power outage is being blamed for payment processing problems that prevented Visa card holders in Canada from using their cards for most of Monday.

Data Center Knowledge

January 29, 2013

1 Min Read
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A data center power outage is being blamed for payment processing problems that prevented Visa card holders in Canada from using their cards for most of Monday. Total System Services Inc. (TSS), one of the largest processors of card-payment transactions in North America, said late Monday its systems were back in service after a power outage at a data center interrupted its ability to authorize transactions.

The problems rippled through to customers of Visa customers whose cards were issued by major Canadian banks, including CIBC, Royal Bank of Canada and TD Canada Trust.

Visa Canada said it had restored service to its users as of 5 p.m. Eastern, but as of 7 p.m. RBC was still telling Twitter users that "the VISA system is currently experiencing tech issues."

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Data Center Knowledge, a sister site to ITPro Today, is a leading online source of daily news and analysis about the data center industry. Areas of coverage include power and cooling technology, processor and server architecture, networks, storage, the colocation industry, data center company stocks, cloud, the modern hyper-scale data center space, edge computing, infrastructure for machine learning, and virtual and augmented reality. Each month, hundreds of thousands of data center professionals (C-level, business, IT and facilities decision-makers) turn to DCK to help them develop data center strategies and/or design, build and manage world-class data centers. These buyers and decision-makers rely on DCK as a trusted source of breaking news and expertise on these specialized facilities.

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