Outlook T&T: Viewing Items Created with a Custom Form After Locating Them with Find

After you apply Microsoft Office 2003 SP1, Outlook 2003 will open items that you locate with Find in the proper custom form.

Sue Mosher

October 24, 2004

1 Min Read
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Why don't items that I locate with the Find feature in Microsoft Office Outlook 2003 display my custom form when I open them?

A bug in the original version of Outlook 2003 caused items that have been set up with a custom form to be opened in the standard form for the folder that contains the item, not in the custom form. A workaround is to publish the form to the Personal Forms or Organizational Forms library, but Office 2003 Service Pack 1 (SP1) provides a real fix. After you apply SP1, Outlook 2003 will open items in the correct custom form.

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