Making a Successful ITSM PurchaseMaking a Successful ITSM Purchase

Every IT organization is under pressure to control costs while driving increased value to the entire enterprise. Gartner believes consumerization, cloud computing, regulatory requirements, and more are putting pressure on many organizations to replace their current ITSM tools. Read more in this Gartner Newsletter about how you can make a successful ITSM purchase and what you need to consider for your next service desk solution.

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