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Learn how to force your Surface 2 device to boot if it becomes stuck after an update.
April 27, 2014
Q: My Surface 2 has been updated, but now it won't turn on. What can I do?
A: If your Surface 2 device becomes stuck after an update, perform the following steps:
Hold down the power button for 12 full seconds.
Let go of the power button.
Press the power button again for 2 seconds.
The device should now start.
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