Cortana markets will be added slowly so that the experience is right for each country

Many users on Windows 10 would like to see Cortana turned on in all countries immediately at Windows 10 launch but it takes time to do it right from a cultural perspective.

Richard Hay, Senior Content Producer

July 20, 2015

2 Min Read
Cortana markets will be added slowly so that the experience is right for each country

When a large business operates internationally it can introduce many challenges.

One of the biggest is understanding cultures and how certain behaviors or activities can be unacceptable in that country and yet be OK in others.

An example of this is Microsoft's Personal Digital Assistant Cortana.

Cortana has been available on Windows Phone 8.1 and is available on Windows 10 Mobile Build 10166 and Windows 10 Build 10240 for PC's.

When Windows 10 launches on 29 July, just 9 days from today, Cortana will initially be available in only seven countries - United States, United Kingdom, China, France, Italy, Germany and Spain.

In addition to those launch locales for Cortana the Windows Team plans to expand Cortana's availability to Japan, Australia and in English for Canada and India through the Windows Insider Program - likely in some form of alpha or beta availability as it was for some of the launch countries for Insiders.

Marcus Ash, the Cortana Group Program Manager, also revealed that Cortana will arrive later this year in Brazil, Mexico and Canada (French).

What many will not be aware of is how much work goes into preparing Cortana for these other countries to make sure the personality and interactions are culturally correct.

In a video posted at the Blogging Windows site (embedded below) you can get a much better understanding of why rolling Cortana out to other countries and cultures is not just a flip of a switch. It takes a tremendous amount of research and work to make sure it is right for that country.

Bringing Cortana to other markets means having a deep understanding of what's important in that particular culture...We don't make the assumption that what is right for one country is right for all.

While a slow roll out is still frustrating for users in areas that Cortana has not arrived yet, hopefully the background helps everyone to understand the challenges associated with the global roll out of the service.

You can watch the entire video below:

But, wait...there's probably more so be sure to follow me on Twitter and Google+.

About the Author

Richard Hay

Senior Content Producer, IT Pro Today (Informa Tech)

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well with what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – AnotherWin95.com – came online in 1995. Back then I used GeoCities Web Hosting for it and WindowsObserver.com is the result of the work I have done on that site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed as a Microsoft MVP each subsequent year since that initial award. I am also a member of the inaugural group of Windows Insider MVPs which began in 2016.

I previously hosted the Observed Tech PODCAST for 10 years and 317 episodes and now host a new podcast called Faith, Tech, and Space. 

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology which is now Informa Tech. In that role, I contribute to ITPro Today and cover operating systems, enterprise technology, and productivity.

https://twitter.com/winobs

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