Automation, Autonomy and Accountability, Agentic AI in 2025
Experts say Agentic AI will revolutionize industries in 2025, enhancing autonomy, accountability and automation across sectors.
At a Glance
- The rise of autonomous AI agents will heighten the importance of establishing guardrails and governance frameworks.
- Agentic AI adoption will focus on practical uses like customer service automation and software development workflows.
- IT professionals will oversee AI agents to enhance decision-making, customer experiences, and innovation.
Agentic AI, or AI agents, are AI systems that can act autonomously to achieve goals with minimal human intervention. They independently take actions, adapt in real time and solve multi-step problems based on context and objectives to make decisions, plan, learn and communicate.
Agentic AI went mainstream in 2024 and is expected to surge in 2025. AI Business has collected agentic AI predictions from companies across industries, examining how they expect agentic AI to transform industries in the coming year.
Here are some of the major trends experts anticipate for 2025, including operational transformation, workflow automation, accountability and tool downsizing.
Ritika Gunnar, general manager of data and AI at IBM:
“As agentic AI emerges as a predominant theme in 2025 – marking a fundamental shift from traditional AI tools to proactive agents and teams of agents – so too will questions around accountability and control of these increasingly autonomous systems. This will bring greater attention to the guardrails, processes and tools for how we govern agents to build trust for this powerful new frontier of AI capabilities. It will also heighten the need to upskill employees across every discipline and leadership level so they can responsibly develop, use and oversee agentic solutions."
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