Q: My machine's sleep option was disabled due to the graphics card--what can I do?

A graphics card could be disabling your machine's Sleep option. Here's what to do.

John Savill

December 1, 2012

1 Min Read
ITPro Today logo in a gray background | ITPro Today

A: I've seen this problem before, with sleep being disabled on a Windows 8 machine. To fix it, first run the powercfg /a command

 powercfg /availablesleepstates

to check that it is indeed the graphics disabling the sleep state (S3), as confirmed in the output below:

C:Usersjohn>powercfg /availablesleepstates
The following sleep states are available on this system:
Hibernate
Fast Startup

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
An internal system component has disabled this standby state.
Graphics

Standby (S2)
The system firmware does not support this standby state.
An internal system component has disabled this standby state.
Graphics

Standby (S3)
An internal system component has disabled this standby state.
Graphics

Standby (Connected)
The system firmware does not support this standby state.

Hybrid Sleep
Standby (S3) is not available.

It's important to make sure you have a driver installed for your graphics device, so the OS knows how to suspend and resume the hardware. The times I've seen this problem occur are when a system has multiple GPUs and one is not used and so has no driver available--this situation will disable sleep.

Also make sure you use the manufacturer's driver, to ensure sleep availability. Additionally, if the computer starts using one graphics device, such as the onboard, but then that device is disabled within Windows because, for example, a separate GPU card is used, then sleep is disabled.

Instead of disabling the onboard, configure the display so it will not be used, as the screen shot below shows. These basic steps should resolve the problem.

Configuring the Display

About the Author

Sign up for the ITPro Today newsletter
Stay on top of the IT universe with commentary, news analysis, how-to's, and tips delivered to your inbox daily.

You May Also Like