Best Buy is ready to assist you with Windows 10 for a price

If you are not nearby one of Microsoft's brick and mortar stores to get help with your Windows 10 upgrade then Best Buy might just be a good alternative for some home users who need technical assistance with the upgrade.

Richard Hay, Senior Content Producer

July 31, 2015

2 Min Read
Best Buy is ready to assist you with Windows 10 for a price

We know that not every family has a live in tech support geek to help them sort out computer related challenges, upgrades, etc. so it is handy when there are other options available.

Microsoft Stores offer in store tech support but they are not easily accessible to a large portion of the country.

Best Buy on the other hand, which has over 600 Microsoft Stores inside of their stores, is much more accessible across the US and they have just released information about services that are offering the public to help with the transition to Windows 10.

The first thing are Windows 10 open houses every Saturday in August (1st, 8th, 15th, 22nd and 29th) that will be held at every Best Buy store from 11 AM to 1 PM (stores local time). These events will focus on teaching attendees about Windows 10 and what it provides as a new operating system.

They are also offering a special in store offer that if you bring in your eligible Windows 7 or 8.1 device then the best Buy Geek Squad will install your Windows 10 upgrade for $29.99. The install is free if you buy a year of Office 365 Personal, add Geek Squad Protection or Tech Support when you purchase a new device.

Can't make it to their open house event? Then you can get a one on one 30 minute tutorial with a Geek Squad tech in store for $29.99. If it is not possible to even make it into a store at anytime then they are also offering a 30 minute chat tutorial session with an online agent for $19.99.

If you would prefer they come to you at home then you can get one hour worth of training with a Geek Squad Agent for $129.99.

Be aware that the online chat and home visit do not include upgrading your system to Windows 10 or any of these services:

  • Training on virus or spyware removal.

  • PC setup and installation.

  • Troubleshooting problems with a computer.

  • Training on any other topics other than Windows 10.

I discussed this with Rod and he said without hesitation that he would pay $30 for his parents to head in store to get their system upgraded. it really is a good value to head in and get your system upgraded for those who need that assistance.

I am not sure the home visit is worthwhile but 30 mins on chat or in person is enough time to expose someone to the features of Windows 10 and get them moving forward.

By the way, expect the upsell for additional services when you take on any of these offerings because it is just part of the job as they say.

Do you know anyone who could benefit from getting help with their upgrade with services like this?

But, wait...there's probably more so be sure to follow me on Twitter and Google+.

About the Author

Richard Hay

Senior Content Producer, IT Pro Today (Informa Tech)

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well with what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – AnotherWin95.com – came online in 1995. Back then I used GeoCities Web Hosting for it and WindowsObserver.com is the result of the work I have done on that site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed as a Microsoft MVP each subsequent year since that initial award. I am also a member of the inaugural group of Windows Insider MVPs which began in 2016.

I previously hosted the Observed Tech PODCAST for 10 years and 317 episodes and now host a new podcast called Faith, Tech, and Space. 

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology which is now Informa Tech. In that role, I contribute to ITPro Today and cover operating systems, enterprise technology, and productivity.

https://twitter.com/winobs

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