Updated: Microsoft Provides Workaround for Issues with KB3148812 WSUS Update

After advising customers to avoid installing this update earlier in the week Microsoft has now provided guidance to address the issues facing customers with KB3148812.

Richard Hay, Senior Content Producer

April 22, 2016

2 Min Read
Updated: Microsoft Provides Workaround for Issues with KB3148812 WSUS Update

Update: This one continues to be a challenge apparently as the WSUS Product Team has posted another update earlier today indicating that this still remains an issue.

They are now recommending that you do not install the update if you have not done that so far. If you have already attempted the update and are still experiencing issues then they want you to make direct contact so they can assist in getting this issue resolved.

Contact information is available on the latest article about KB3148812.

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A couple of days ago, Rod Trent wrote about the myriad of issues that were experienced by users as they downloaded and installed KB3148812 as part of this month's Patch Tuesday. 

The advice at that time was to hold off on installing that update until the Microsoft WSUS team provided the necessary manual steps to get everything working again.

Well late yesterday, over on the WSUS Product Team Blog, those manual steps were provided 

What is very interesting about this update on the manual steps needed to install KB3148812 properly is that these steps, according to Microsoft in the first paragraph, were always going to be necessary and they seem to blame users for installing it right away without waiting for that additional guidance.

"This update introduces two changes that require additional manual steps in order to complete the installation: those who installed it right away had a bit of a panic because the guidance was not yet published.  We try not to require post-update manual effort whenever possible, and unfortunately in this case it was unavoidable."

Well, it seems if there is additional guidance necessary to properly install an update then that information should be ready and online right alongside of the update.  A majority of admins are going to install updates when they are released and to not have 100% of the information available is shortsighted on Microsoft's part.

You can visit the full blog post to see the steps for dealing with the loss of the WSUS admin console and clients being unable to scan WSUS for updates.

Interestingly enough if you visit KB3148812 it still has no reference included in the article that manual steps are necessary to successfully install this update.

There are also three pages of comments on the manual fix article over at the WSUS Product Team blog and several users are reporting that there are still some issues unresolved. That means it might be wise to hold off a little longer on this update to see if those problems also get reoslved.

But, wait...there's probably more so be sure to follow me on Twitter and Google+.

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About the Author

Richard Hay

Senior Content Producer, IT Pro Today (Informa Tech)

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well with what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – AnotherWin95.com – came online in 1995. Back then I used GeoCities Web Hosting for it and WindowsObserver.com is the result of the work I have done on that site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed as a Microsoft MVP each subsequent year since that initial award. I am also a member of the inaugural group of Windows Insider MVPs which began in 2016.

I previously hosted the Observed Tech PODCAST for 10 years and 317 episodes and now host a new podcast called Faith, Tech, and Space. 

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology which is now Informa Tech. In that role, I contribute to ITPro Today and cover operating systems, enterprise technology, and productivity.

https://twitter.com/winobs

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