Feedback Server 2.0 Available for Download

Feedback Server 2.0 Available for Download

Data Illusion announced the release of Feedback Server2.0, its latest Web-based survey-and-form application that allows enterprisesto learn more about their customers and fully leverage customer feedback byintegrating ongoing customer-supplied data with their existing customerrelationship management (CRM) solutions and data stores.

 Many largecompanies maintain vast CRM databases that ultimately become outdated as thecompanies fail to effectively link them to their dynamic online customersurveys and forms. The disconnect between manycompanies CRM and survey systems reduces the quality and scope of theircustomer-related data and marginalizes the value of strategic online-feedbacktools.

 Feedback Server2.0 allows enterprises to create online surveys and forms that let customerseffectively update their CRM profiles once they submit their responses.Companies can use Feedback Server 2.0 s panel-and-connector technology to amasscustomer-supplied data on specific purchasing decisions that are then attachedto a master CRM system.

 Enterprisecustomers can use Feedback Server 2.0 to visually create online surveys andforms in various languages, without any programming. The software s onlineinterface includes Flash-based charts, various survey-analysis tools, and comesin 10 languages. The software also ensures customer feedback is reliable anduses security mechanisms from cookies to complex ballots to prevent multiplesubmissions.

 Feedback Server2.0 can be integrated with various enterprise database solutions, such asMicrosoft s SQL Server, Active Directory, and Microsoft Dynamics CRM. FeedbackServer 2.0 users must operate in an environment with the following systems inplace: Microsoft Windows 2000/2003/XP Pro; Microsoft SQL Server 2000/2005, SQLExpress 2005 (free), MSDE (free); and .NET Framework 2.0.

Data Illusion

Price: http://www.dataillusion.com/fs/purchase.aspx

Web Site: http://www.dataillusion.com