JSI Tip 6902. Users cannot connect when a remote access policy forces them to use PPTP?

Jerold Schulman

June 29, 2003

1 Min Read
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When you create a remote access policy that forces a remote user to log on to the network using a Point to Point Tunneling Protocol (PPTP) connection, the user is denied access?

In Windows 2000 SP4, the default protocol is L2TP (Layer-2 Tunneling Protocol). If the client has the Automatic option set in the VPN server I am calling list, L2TP is tried first. Normally, if a connection could not be established, the next protocol, PPTP, is tried. Because the policy caused the user to be denied access, Windows 2000 does not continue trying to connect.

This is exactly analogous to Windows XP users cannot connect to the remote access server when a remote access policy forces them to log on using L2TP, and the setting Point to Point Tunneling Protocol (PPTP) in the VPN server I am calling list will resolve the issue.



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