JSI Tip 5798. You cannot start Windows XP after installing Service Pack 1 and then performing a system recovery operation?
October 3, 2002
Microsoft Knowledge Base Article 329450 contains the following SYMPTOMS:
If you upgrade a Hewlett-Packard Pavilion or a Compaq Presario 6300-series desktop computer that is running Windows XP to Windows XP Service Pack 1 (SP1), and you then perform a non-destructive System Recovery operation, any of the following symptoms might occur:
• | When the System Recovery operation completes and thecomputer restarts, you receive an error message that is similar to: File needed The file c_20127.nls on Windows XP HomeEdition CD-ROM is needed.Type the path where the file is located,and then click OK. |
• | When the System Recovery operation completes and thecomputer restarts, you receive the following error message, and the computercontinually restarts: Lsass.exe - System Error. |
• | When you log on to Windows, your computer runs veryslowly. |
• | If you try to reinstall Windows XP SP1, the installation isunsuccessful. |
Note For Presario 6300-series computers, this information applies only to computers sold in the United States.
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