JSI Tip 5798. You cannot start Windows XP after installing Service Pack 1 and then performing a system recovery operation?

Jerold Schulman

October 3, 2002

1 Min Read
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Microsoft Knowledge Base Article 329450 contains the following SYMPTOMS:

If you upgrade a Hewlett-Packard Pavilion or a Compaq Presario 6300-series desktop computer that is running Windows XP to Windows XP Service Pack 1 (SP1), and you then perform a non-destructive System Recovery operation, any of the following symptoms might occur:

When the System Recovery operation completes and thecomputer restarts, you receive an error message that is similar to: File needed The file c_20127.nls on Windows XP HomeEdition CD-ROM is needed.Type the path where the file is located,and then click OK.

When the System Recovery operation completes and thecomputer restarts, you receive the following error message, and the computercontinually restarts: Lsass.exe - System Error.

When you log on to Windows, your computer runs veryslowly.

If you try to reinstall Windows XP SP1, the installation isunsuccessful.

Note For Presario 6300-series computers, this information applies only to computers sold in the United States.



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