JSI Tip 7850. Windows XP does not enter a C3 state after you plug and unplug an external USB hub?

Jerold Schulman

March 18, 2004

1 Min Read
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When you plug an external USB hub into your Windows XP computer, and then unplug the USB hub, your computer may not be able to enter the low-power idle state (C3).

To determine if your computer is effected:

1. Add the %C3 Time or C3 Transitions/sec counter into Performance Monitor.

2. Plug in an external USB hub.

3. Unplug the external USB hub.

4. If the %C3 Time or C3 Transitions/sec counter remains stuck at zero (0), you have this problem.

NOTE: This problem is the result of the USB hub entering a race condition that prevents your computer from entering the C3 state. There is currently no fix, but hopefully the next service pack will address this issue.



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