JSI Tip 6047. STOP: 0x0000006B - Process1_Initialization_Failed when upgrading to Windows XP?
December 5, 2002
When you run Windows XP Setup, you receive:
STOP: 0x0000006B (0x0000003A, 0x00000002, 0x00000000, 0x00000000)
PROCESS1_INITIALIZATION_FAILED
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this occurs again, make sure that any new hardware or software is properly installed. On a new installation, check the vendor for updates.
You should disable any new hardware or software to see if these are the source of the problem.
NOTE: You may have to press F8 to start in Safe mode.
Disable any BIOS memory options like caching or shadowing.
NOTE: If you are using Roxio GoBack or GoBack from Norton SystemWorks, disable Goback.
NOTE: Disabling GoBack causes all historical GoBack-related information to be removed.
To disable GoBack:
1. Exist Setup.
2. Press the SPACEBAR when you see the Press SPACEBAR to repair problems or see other boot options message.
3. On the GoBack Boot menu, Disable GoBack, and press Continue.
4. Press Yes to disable GoBack.
5. Press OK and press Continue.
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