JSI Tip 5545. Windows Messenger does NOT start when a user logs on to Windows 2000 or Windows XP?
Jerold Schulman
July 24, 2002
1 Min Read
When an ordinary user logs on, Windows Messenger may NOT start. The event log may contain:
Event Type: ErrorEvent Source: DCOMEvent Category: NoneEvent ID: 10010Date: 4/30/2002Time: 11:30:57 PMUser: or Computer: Description: The server {FB7199AB-79BF-11D2-8D94-0000F875C541} did not register with DCOM within the required timeout.
You may also experience delays when visiting http://www.msn.com or http://www.hotmail.com.
This problem is generally the result of Windows Messenger being unable to identify the primary messaging service for an ordinary user.
To resolve this issue:
1. Copy / Paste the following to a Messenger.reg file:
REGEDIT4
[HKEY_CURRENT_USERSoftwareMicrosoftMessengerService]
"PrimaryService"=".NET Messenger Service"
2. Merge the Messenger.reg file with the user's registry or run
regedit /s FolderMessenger.reg
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