JSI Tip 5267. Windows Update lists items that you have already installed on your Windows XP computer?
May 5, 2002
When you visit Windows Update, it lists items that you have already installed?
This behavior will occur if the installed updates are not properly registered.
To fix the problem:
01. On the Windows Update site, select the mis-registered updates and press Install now.
02. Press Yes if prompted to install any required software or device drivers.
03. Shutdown and restarted your computer if prompted.
04. Repeat steps 1 and 2 to see if the new install corrected the problem. If the problem isresolved, exit this procedure.
05. Record the Microsoft Knowledge Base articles that have been mis-registered.
06. Use the Registry Editor to navigate to:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftUpdatesWindows XPSP1.
07. Expand the SP1 key.
08. Select a Microsoft Knowledge Base article, Qnnnnnn, that is mis-registered and delete it's sub-key.
09. Press Yes to confirm the deletion.
10. Repeat steps 08 and 09 for each mis-registered update.
11. Exit the Registry Editor.
12. Shutdown and Restart your computer.
13. On the Windows Update site, select the mis-registered updates and press Install now.
14. Press Yes if prompted to install any required software or device drivers.
15. Shutdown and restarted your computer if prompted.
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