JSI Tip 5226. E-mail generated from an HTML page, on Windows XP, does NOT have a subject or a body?

The subject condition can exist of you have the following registry key, but without additional sub-keys:

HKEY_CURRENT_USERSoftwareClientsMail.

This registry key may be created if you respond Yes the first time MSN Explorer prompts you with:

Would you like to get on the Internet and write e-mail through the Start Menu using MSN Explorer?

To resolve this issue, use the Registry Editor to delete the HKEY_CURRENT_USERSoftwareClientsMail key.