Apple gives MobileMe users an extra 60 days on their subscriptions
I received the following highly impersonal email from Apple today: MobileMe Update We have already made many improvements to MobileMe, but we still have many more to make. To recognize our users' patience, we are giving every MobileMe subscriber as of today a free 60 day extension. This is in addition to the one month extension most subscribers have already received. We are working very hard to make MobileMe a great service we can all be proud of. We know that MobileMe's launch has not been our finest hour, and we truly appreciate your patience as we turn this around. Read this article for more details. The MobileMe Team The article linked above reads in part... MobileMe: Supplemental 60-day extension eligibility and details Why is Apple granting a 60-day subscription extension? The transition from .Mac to MobileMe was rockier than we had hoped. While we are making a lot of improvements, the MobileMe service is still not up to our standards. We are extending subscriptions 60-days free of charge to express appreciation for our members’ patience as we continue to improve the service. So. I'm of two minds on this one. Glass half full view: It's nice to see Apple doing the right thing, given what a horrible experience MobileMe has been. Glass half empty view: This is like getting sick at a restaurant, complaining, and then getting a gift certificate for the very meal that made you sick. You make the call.
August 18, 2008
I received the following highly impersonal email from Apple today:
MobileMe Update
We have already made many improvements to MobileMe, but we still have many more to make. To recognize our users' patience, we are giving every MobileMe subscriber as of today a free 60 day extension. This is in addition to the one month extension most subscribers have already received. We are working very hard to make MobileMe a great service we can all be proud of. We know that MobileMe's launch has not been our finest hour, and we truly appreciate your patience as we turn this around. Read this article for more details.
The MobileMe Team
The article linked above reads in part...
MobileMe: Supplemental 60-day extension eligibility and details
Why is Apple granting a 60-day subscription extension?
The transition from .Mac to MobileMe was rockier than we had hoped. While we are making a lot of improvements, the MobileMe service is still not up to our standards. We are extending subscriptions 60-days free of charge to express appreciation for our members’ patience as we continue to improve the service.
So. I'm of two minds on this one.
Glass half full view: It's nice to see Apple doing the right thing, given what a horrible experience MobileMe has been.
Glass half empty view: This is like getting sick at a restaurant, complaining, and then getting a gift certificate for the very meal that made you sick.
You make the call.
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