Becoming a Disruptive IT Leader Without Alienating Staff and Colleagues
Everybody loves tech visionaries, at least until they begin launching impossible strategies and making absurd demands. That's why it's important to know that even disruption has limitations.
December 12, 2023
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Disruptive leaders strongly believe in rule-breaking and questioning the status quo. These individuals are committed to bold, innovative action, and thinking outside the box. The problem is, some disruptive leaders become too dedicated to the approach, resulting in confusion and frustration. As a result, they find themselves losing team and management support, and in the process, inadvertently transforming themselves into ineffectual leaders.
Driving transformation is hard and there isn't a playbook, says Jason Birmingham, CTO at financial technology company Broadridge Financial Solutions, in an email interview. "Leaders have to know when and how to push and, maybe more importantly, when not to push," he explains. "Transformation requires IT leaders to have multiple tools, as well as the wisdom and knowledge to know when to use each of them."
Implementing a disruptive initiative isn't easy. "Anything a leader can do to build a following and shared vision tends to pay off down the road," says Ron Ash, chief operating officer with consulting firm Accenture Federal Services, via email. "This approach also allows you to learn about what will motivate others to follow you along the innovation journey, even when things get challenging."
Going Overboard
Disruptive leaders can become too heavy-handed and close-minded, observes Shelli Brunswick, chief operating officer of the Space Foundation, a nonprofit organization that advocates for the global space industry. "This not only demoralizes a team as they operate within a culture of fear but stamps out creativity and potentially shuts down innovative thoughts and ideas, setting projects back," she says via email.
Another risk is losing situational awareness. "Transformations are dynamic, requiring IT leaders to constantly reassess the state of stakeholders and the team," Birmingham says. "Sticking to the same script when change is required often leads to leaders losing touch with the team."
Disruptive leaders tend to think several steps ahead, which can make it appear they're cutting corners or executing by instinct. …
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