JSI Tip 6056. Windows cannot determine the user or computer name?

Jerold Schulman

December 9, 2002

1 Min Read
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The Application event log on your Windows 2000 domain controller may contain:

Event Type: ErrorEvent Source: UserenvEvent Category: NoneEvent ID: 1000User: NT AUTHORITYSYSTEMComputer: ComputernameDescription: Windows cannot determine the user or computer name. Return value (1722).

The System event log may container either of the following:

Event Type: ErrorEvent Source: NETLOGONEvent Category: NoneEvent ID: 5788User: N/AComputer: ComputerNameDescription: Attempt to update HOST Service Principal Names (SPNs) of the computer object in Active Directory failed.             The updated values were UNAVAILABLE and UNAVAILABLE. The following error occurred:              Could not find the domain controller for this domain.              Data: 0000: 74 07 00 00 t...

-or-

Event Type: ErrorEvent Source: NETLOGONEvent Category: NoneEvent ID: 5789User: N/AComputer: ComputerNameDescription: Attempt to update DNS Host Name of the computer object in Active Directory failed.              The updated value was ComputerName.DomainName. The following error occurred:              Could not find the domain controller for this domain.

These errors can be the result of a corrupted computeraccount for ComputerName.

To fix the problem:

1. Join the computer to a workgroup named WORKGROUP.

2. Restart the computer.

3. Join the computer to the domain.

4. Restart the computer.



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