Freaking fantastic: Microsoft updates list of apps that can cause WHS data corruption

You know, it's been two long months since Microsoft revealed a data corruption bug in Windows Home Server. And while we don't have a fix yet for this very serious problem, the company this week updated its knowledge base article about the issue, adding a list of new applications that might also cause the error. When you use certain programs to edit files on a home computer that uses Windows Home Server, the files may become corrupted when you save them to the home server. This issue occurs if the following conditions are true:You edit files that are located in a shared folder on the home server.You use one of the following programs to edit the files or to save the files to the home server: Windows Vista Photo Gallery, Windows Live Photo Gallery, Microsoft Office OneNote 2007, Microsoft Office OneNote 2003, Microsoft Office Outlook 2007, Microsoft Money 2007, SyncToy 2.0 Beta, Intuit QuickBooks, and uTorrent. The following programs have been reported by customers as having caused corruptions. However, we have not yet been able to reproduce corruptions: Photoshop Elements, Zune Software, Apple iTunes, TagScanner, Mozilla Thunderbird, Adobe Lightroom, Intuit Quicken, MS Digital Image Library, MP3BookHelper, ACDSee, WinAmp, Windows Media Player 11, Microsoft Office Excel, and Visual DataFlex.Meanwhile, there's no word at all on the Windows Home Server blog, which I find kind of odd. (There's some silliness about the WHS World Cup and a mock children's book about WHS, if you'd like to keep your mind off data corruption issues, however.) Come on guys, how about some transparency here? What the heck is going on?

Paul Thurrott

February 22, 2008

1 Min Read
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You know, it's been two long months since Microsoft revealed a data corruption bug in Windows Home Server. And while we don't have a fix yet for this very serious problem, the company this week updated its knowledge base article about the issue, adding a list of new applications that might also cause the error.

When you use certain programs to edit files on a home computer that uses Windows Home Server, the files may become corrupted when you save them to the home server. This issue occurs if the following conditions are true:

  • You edit files that are located in a shared folder on the home server.

  • You use one of the following programs to edit the files or to save the files to the home server: Windows Vista Photo Gallery, Windows Live Photo Gallery, Microsoft Office OneNote 2007, Microsoft Office OneNote 2003, Microsoft Office Outlook 2007, Microsoft Money 2007, SyncToy 2.0 Beta, Intuit QuickBooks, and uTorrent. The following programs have been reported by customers as having caused corruptions. However, we have not yet been able to reproduce corruptions: Photoshop Elements, Zune Software, Apple iTunes, TagScanner, Mozilla Thunderbird, Adobe Lightroom, Intuit Quicken, MS Digital Image Library, MP3BookHelper, ACDSee, WinAmp, Windows Media Player 11, Microsoft Office Excel, and Visual DataFlex.

Meanwhile, there's no word at all on the Windows Home Server blog, which I find kind of odd. (There's some silliness about the WHS World Cup and a mock children's book about WHS, if you'd like to keep your mind off data corruption issues, however.) Come on guys, how about some transparency here? What the heck is going on?

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About the Author

Paul Thurrott

Paul Thurrott is senior technical analyst for Windows IT Pro. He writes the SuperSite for Windows, a weekly editorial for Windows IT Pro UPDATE, and a daily Windows news and information newsletter called WinInfo Daily UPDATE.

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