Surface Pro 4 and Surface Book Users Report Issues with April 2016 Firmware Updates

Over the last couple of days Microsoft has issued April 2016 firmware and driver updates to the top four devices in their Surface line of hardware - Surface 3, Surface Pro 3/4 and Surface Book.

While I have not read anything about the Surface 3 or Surface Pro 3 updates having any issues, the Surface Pro 4 and Surface Book updates are causing some challenges for users including myself on Surface Book.

More on that later in the article but first lets list the updates for each device:

Surface 3

Intel Corporation driver update for Surface IA7260 Firmware Update

This update is available only for Surface 3 (AT&T 4G LTE) and Surface 3 (4G LTE) in North America (non-AT&T): Surface IA7260 Firmware Update (v1524.5.24.28) improves mobile broadband network stability.

This update is available only for Surface 3 (Verizon 4G LTE){ Surface IA7260 Firmware Update (v1544.2.00.29) improves mobile broadband network stability.

Surface Pro 3

Microsoft driver update for Surface Dock Firmware Update - Surface Dock Integration driver update (v1.0.6.0) improves stability and compatibility with external monitors and passive video adapters.

Microsoft driver update for Surface Dock Integration - Surface Dock Firmware Update (v.1.2.6.0) improves stability and compatibility with external monitors and passive video adapters

Surface Pro 4

Surface Embedded Controller Firmware update (v103.1122.256.0) adjustments to system thermal tuning.

Surface System Aggregator Firmware update (v103.1135.257.0) addresses a case where after you resume the Surface Pro 4 device from hibernation and detach the cover, the auto-rotate feature does not work.

Surface UEFI update (v104.1121.768.0) addresses screen flickering in Microsoft Edge and other applications.

Intel(R) HD Graphics 520 driver update (v20.19.15.4409) improves the overall stability of the graphics driver, resolves screen flickering in several popular applications, and cases where the display does not reinitialize correctly after the device resumes from sleep or hibernation.

Intel(R) Display Audio driver update (v8.20.0.865) supports compatibility with the updated HD Graphics Family driver.

Surface Camera drivers set (v30.10586.7035.1976) improves Windows Hello stability.

Surface Camera Windows Hello driver update (v1.0.45.0) improves Windows Hello stability.

Surface CoSAR driver update (v1.0.47.0) adds support for additional Wi-Fi signal algorithms to improve signal strength with some 5-GHz access points.

Surface Dock Integration driver update (v1.0.6.0) improves stability and compatibility with external monitors and passive video adapters.

Surface Dock Firmware Update driver update (v1.2.6.0) improves stability and compatibility with external monitors and passive video adapters.

Surface Book

Surface System Aggregator Firmware update (v88.1134.257.0) addresses a case where after you resume the Surface Book device from hibernation and detach the clipboard, the auto-rotate feature does not work.

Surface UEFI update (v88.1121.768.0) addresses screen flickering in Microsoft Edge and other applications.

Intel(R) HD Graphics 520 driver update (v20.19.15.4409) improves the overall stability of the graphics driver, resolves screen flickering in several popular applications, and cases where the display does not reinitialize correctly after the device resumes from sleep or hibernation.

Intel(R) Display Audio driver update (v8.20.0.865) supports compatibility with the updated HD Graphics Family driver.

NVIDIA GeForce GPU driver update (v10.18.13.6200) adds support for some of the latest popular games.

Surface Camera drivers set (v30.10586.7035.1976) improves Windows Hello stability.

Surface Camera Windows Hello driver update (v1.0.45.0) improves Windows Hello stability.

Surface Dock Integration driver update (v1.0.6.0) improves stability and compatibility with external monitors and passive video adapters.

Surface Dock Firmware Update (v1.2.6.0) improves stability and compatibility with external monitors and passive video adapters.

Update issues on Surface Pro 4 and Surface Book

This fix for the update failure, which I was pointed towards by @onovotny on Twitter, worked perfectly and solved my update issue and even cleared the way for the firmware updates to be installed.

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As I mentioned earlier, many users are already reporting issues with these April updates on SP4 and SB over on this thread in the Microsoft Answers Forum for Surface updates.

I have also encountered these update issues on Surface Book when I attempted the updates first thing today.

Everything appeared to download and be ready for installation and so I started the process in Windows Update. Immediately after it began I had a BSOD for iacamera64.sys and that of course prompted a system restart.

As SB started back up there was no firmware update screen like there should be and the system restarted normally. Once I was logged back in I went to Windows Update and was being shown one error for the Intel Control Logic driver.

Any other attempts to try and reinstall this update results in the same error.

So I headed into the Device Manager to see if anything was in error and found this:

Based on feedback in the update error thread noted above, I manually checked for updates from within each entry on Device Manager and these devices were restored to the February 2016 version of the drivers. Subsequent checks in Windows Update no show attempts to install the April 2016 versions of the drivers however they all fail:

After multiple attempts to restart, and yes I verified my system is charged above 40% - it was at 72% at the time, the firmware updates are not installing but I am not alone either.

Hopefully Microsoft will address this issue and get things resolved as soon as possible however, for now the Surface Book appears to be working just fine with the mix of drivers from February and April.

I will update this article once a fix is in place for these install failures.

How did your updates go this month?

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